OurPolicies

Here you can find the details of our policies. These are often the things you don’t really think about until you need to think about them. If you feel something is missing, we’re not talking about something enough or you just want to ask us about our policies in general, drop us an email at info@galapagosteam.com and we’ll get back to you shortly.

Privacy Policy for Galapagos Team

Introduction

This Privacy Policy outlines Galapagos Team (“Galapagos”, “we", "our" or "us") practises with respect to information collected from users who access our website at www.galapagosteam.com or otherwise share personal information with us (collectively: "users" ).

Date this Notice was created: 15th August 2022
Date this Notice was last modified: 15th August 2022

Contact details

Galapagos Team Ltd is a registered company in England & Wales. Company number 13966159. Registered Office Address: 16, KINGS KEEP, LONDON, SW15 6RA, UNITED KINGDOM
Email address: info@galapagosteam.com

The information we collect

Among the types of personal data that we collect are: name; email address; data communicated / shared with us via our contact page form.

All the personal information we collect is provided to us voluntarily by filling in a form on our website.

Galapagos complies with the GDPR policy and respects users' right not to supply personally identifiable information, however, this may limit our capacity to deliver our service. For instance, we won’t be able to contact you if you don’t want to share your email details.

How we use collected information

The data processing is carried out using computers and / or IT enabled tools, following organisational procedures and modes strictly related to the purposes indicated.

The Website may contain hyperlinks to websites owned and operated by third parties. They will govern the use of personal information you submit or which is collected by cookies whilst visiting these websites. We do not accept any responsibility or liability for the privacy practises of such third party websites and your use of them is at your own risk.

We use personal data, provided directly and voluntarily to us by users for two purposes. The first is to carry out our contractual obligations. In other words, the data that is necessary to perform our contract with our clients or partners and as necessary for accounting, managing and auditing our business operations.

The second purpose of data collection is necessary for us to pursue our legitimate nteret of ensuring that our Website functions properly so tat you and other users have the best experience when using it. e use data to help to improve and optimise our services for you in the future by analysing users feedback and behaviour (e.g. to understand how the website is used). Occasionally we may use your data to update you about our latest work, products or services, thereby allowing us to provide you a better service.

Legal basis of processing

We may process your personal data if one of the following permitted reasons applies:

  • * If the data subject gives their explicit consent or if the processing is necessary.

  • * To meet contractual or pre-contractual obligations entered into by the data subject.

  • * To comply with the data controller’s legal obligations to which is subject.

  • * To protect the data subject’s vital interests or in the exercise of official authority vested in this company in order to perform a public task.

  • * For the purposes of the legitimate interests pursued by Galapagos or by a third party.

Access to third-party accounts

We do not rent, sell or share users’ information with third parties and only share personal information with third-party providers for essential business purposes such as the following:

  • * Hosting and operating our Website

  • * Providing you with our services (e.g. respondig to enquiries you made through our 'Contact us' form).

  • * Sharing information (e.g. third party video sharing platforms such as Vimeo or Youtube)

  • * Performing research

How data is stored

All users personal data will be kept securely to protect against unauthorised access, alteration, disclosure or destruction of your personal information. All data is kept on secure computers with strong password protection and if any external hard drives are in use these will be encrypted for extra security.

The Data is processed at Galapagos operating offices and in any other places where the arties involved in the processing are located.

We will retain y our personal informtion for as long as necessary to provide our services, and as necessary to comply with our legal obligations, resolve disputes and enforce our policies e.g. Invoice data is kept for a minimum of 6 years as required under UK Law.

Please be aware that, although we end eavour to provide reasonable security for the information we process and main t ain, no security system can prevent all potential security breaches. By choosing to share your personal information with us you agree and accept that you do so at your own risk.

Your rights

Under the GDPR, you have a numberof diferent rights relating to your personal data and how it is processed. They are as follows:

  • * Right to access you persnal data that we hold, and any supplementary information which constitutes personal data.

  • * Right to have your personal data rectified: this means you can ask to correct your personal data if it changes, turns out to be inaccurate, or is incomplete.

  • * Right to have your personal data deleted: this means that you have the right to request the deletion or removal of your personal data. There are some circumstances when you do not have this right.

  • * Right to restrict Galapagos from processing your personal data under certain circumstances. In this case, we will not process your data for any purpose other than storing it.

  • * Right to object to processing your personal data in certain circumstances.

  • * Right to data portability: in other words, you have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

If you wish to make a request, please contact us at info@galapagosteam.com. We will respond to a request within a period of one month from the date it isreceived. We will acknowledge receipt of your request by sending you an automated reply.

If you want to know more about your rights, or for other information relating to data protection legislation, please visit the ICO website directly.

How we use cookies

We may obtain information about your general Internet usage by using a cookie file which is stored on the hard drive of your computer. Cookies contain information that is transferred o your cmputer’s hard drive. They help us to improve our site and to deliver a better and more personalised service. They enable us:

  • * To estimate our audience size and usage pattern.

  • * To store information about your preferences, and so allow us to customise our site according to your individual nterests.

  • * To recognise you when you return to our site.

You may refuse to accept cookies by changing your cookie preferences. However, if you select this setting youmay be unable to access certain parts of our site.

Updates or amendments to this Privacy Policys

We reserve the right to periodically amend or revise the Privacy Policy; material changes will be effective immediately upon the display of the revised Privacy policy. Your continued use of the Platform, following the notification of such amendments on our website, constitutes your acknowledgement and consent of such amendments to the Privacy Policy and your agreement to be bound by the terms of such amendments.

Making a complaint

If you wish to make a complaint about how we have managed your personal information, you can do this using our email contact details proided in this document.

If you are not satisfied with our response, then you have the right t report the complaint t the ICO.

The ICO’s address:

  • * Information Commissioner’s Office

  • * Wycliffe House

  • * Water Lane

  • * Wlmslow

  • * Cheshire

  • * SK9 5AF

  • * Helpline number: 0303 123 1113

  • * ICO website: ico.org.uk